The Lux Collective has been honoured with multiple prestigious awards, highlighting its commitment to exceptional guest experiences and sustainable tourism. At the British Airways Holidays Customer Excellence Awards 2025, several of its properties were recognised among the top-rated hotels globally, based on over 100,000 verified customer reviews. Notable mentions include LUX* South Ari Atoll in the Maldives and LUX* Belle Mare in Mauritius.
The accolades, which celebrate excellence in service, cleanliness, location, and sleep quality, coincide with the 70th anniversary of British Airways Holidays and the 10th anniversary of its Customer Excellence Awards. Additionally, The Lux Collective's resorts received high praise from European travellers through Germany's HolidayCheck platform, with LUX* Le Morne and SALT of Palmar in Mauritius being recognised.
In a significant achievement, LUX* Marijani Zanzibar in Tanzania secured a Silver Award at the WTM Africa Responsible Tourism Awards. This accolade, presented in Cape Town, acknowledges the resort's efforts in supporting local suppliers and sustainable livelihoods, particularly in Zanzibar's seaweed-farming communities and women's cooperatives.
Olivier Chavy, CEO of The Lux Collective, expressed pride in these achievements, stating, "These global recognitions are testaments to the passion and dedication of our teams across all our properties." The awards underscore The Lux Collective's dedication to luxury hospitality and responsible tourism, reinforcing its status as a leader in the industry
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